Amid growing concerns in the business community, the Ghana Revenue Authority (GRA) has categorically refuted claims that its upcoming AI-powered system at the ports will drive up import costs. The authority insists the technology is a cost-neutral upgrade focused solely on efficiency gains, with no new fees for importers.
Commissioner general GRA Anthony Sarpong emphasized that “it is not true that the AI system at the port will raise the cost of imports, aiming to quell fears sparked by viral social media posts and trader forums.
At the heart of the reassurance is Commissioner-General Anthony Sarpong, who elaborated during a virtual stakeholder update. “The system will help clearance programs and reduce delays but not add any additional charges on import duties,” Sarpong affirmed. He described the AI as a “smart assistant” that uses data analytics to verify documents, predict risks, and prioritize low-risk shipments, potentially slashing processing times from days to hours.
This development comes as Ghana invests heavily in port digitization to boost its competitiveness in global trade. The AI system, developed in partnership with local tech firms and international experts, builds on previous e-customs platforms. It scans manifests, cross-references with global databases, and employs predictive modelling to minimize human error and corruption risks—issues that have historically inflated costs through bribes and bottlenecks.
Sarpong pointed to tangible benefits: reduced dwell times for containers mean fewer storage fees, faster supply chains for retailers, and stabilized prices for consumers reliant on imported goods like electronics, vehicles, and food staples. “Our goal is to make doing business easier, not more expensive,” he said. “Importers investing in compliance will see the real dividends.”
The controversy erupted last week when unverified reports suggested that AI would automate duty hikes. GRA attributes this to misunderstandings of the tech’s role, vowing phased rollouts with free training webinars and a helpline for support. Customs brokers and the Ghana Shippers Authority have echoed the GRA’s stance, calling for calm as demos prove the system’s neutrality.
With trade volumes at Tema Port hitting record highs last year, this AI rollout could save the economy millions in lost productivity. As one logistics expert noted, “It’s a game-changer for Ghana’s port reputation efficient, transparent, and affordable.”
Story by: Mercy Addai Turkson #ahotoronline.com