The Ghana Revenue Authority (GRA) has issued a firm directive to all charging entities to ensure the swift refund of any Electronic Transfer Levy (E-Levy) deductions made from customers after April 2, 2025. This follows the official abolition of the levy, as mandated by President John Mahama’s assent to the new legislation.
According to the GRA, all charging entities must establish an expedited refund process to handle such cases efficiently while maintaining comprehensive documentation of all refunds processed. Additionally, reports on these refunds must be submitted to the GRA to ensure compliance.
E-Levy Abolishment and Implementation Guidelines
Effective midnight on April 2, 2025, the 1% E-Levy ceased to exist following the passage of the Electronic Transfer Levy Act, 2022 (Act 1075) and the Electronic Transfer Levy (Amendment) Act, 2022 (Act 1089). The GRA formally communicated this change to all charging entities, authorizing them to deploy a “no charge” configuration across their platforms.
In its directive, the GRA outlined the following guidelines for implementation:
1. Automatic System Update: The GRA’s Electronic Transfer Levy Management and Assurance System (ELMAS) will automatically register a “no charge” status on all transactions processed after midnight on April 2.
2. Immediate Cessation of E-Levy Charges: Charging entities must immediately stop applying the 1% E-Levy on all electronic transactions across their platforms.
3. Mandatory Refunds: Entities are required to process refunds for any E-Levy deductions made from customers on or after April 2, 2025. A structured and expedited refund process must be implemented, with detailed records of refunds maintained and reported to the GRA.
4. Settlement of Outstanding Levies: Charging entities must ensure that all outstanding E-Levy amounts charged and collected before April 2 are properly accounted for and remitted to the GRA.
The abolition of the E-Levy marks a significant policy shift, reflecting the government’s commitment to alleviating financial burdens on electronic transactions. The GRA has assured the public of its commitment to enforcing compliance and ensuring that customers who were erroneously charged after the cutoff date receive their due refunds promptly.
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Story by: Mercy Addai Turkson #ahotoronline.com
