The National Communications Authority (NCA) has announced that the disruption in multiple undersea cables has affected Mobile and fixed Data Services nationwide.
According to the NCA, this disruption has affected cables responsible for carrying international traffic in Senegal, Cote D’Ivoire and Portugal thereby affecting data services in the country.
In a press release dated March 14, the NCA said “The disruptions affecting multiple undersea cables responsible for carrying international traffic have occurred in Senegal and Cote D’Ivoire and with some disruptions in Portugal. This has led to a significant degradation of data services across the country.”
The release added that Mobile Network Operators (MNOs) were working round the clock to ensure that full services were restored.
“It is important to note that the Mobile Network Operators (MNOs) have redundancies on other cables and are working around the clock to restore full services. In addition, the MNOs have informed affected customers of the disruptions via various channels,” the release added.
Further, the NCA said it was monitoring the situation and would keep the public informed about happenings.
Meanwhile, the Ghana Chamber of Telecommunications has attributed the difficulty in accessing internet connectivity to outages on multiple submarine optic fibre cables that come into Ghana.
According to the Chamber, some of the cables are down while others are delivering limited capacity.
Also, MTN and Telecel formerly Vodafone have since apologised to their consumers and have assured that they were working round the clock to ensure that internet connectivity is restored.
