Public Utility Regulatory Commission (PURC) has introduced a new device that would help make their work easier for tracking water and electricity being used by customers in their various jurisdictions.
The devices, Consumer Service Clinic (CSC) and PURC Tariff Recover was launched in the Ashanti regional capital- Kumasi.
Speaking to the media at the event, the Executive Secretary of PURC, Dr Ishmeal Ackah explains the purpose of the device.
He therefore, pleaded with the public to bear with them and pay the new bills to enable the companies run smoothly and serve them better.
The electricity and water tariffs were increased by 27.15% and 21.55% respectively and took effect yesterday, Thursday, September 1, 2022.
The adjustment in the electricity tariffs excludes consumers in the lifeline bracket of 0-50 kilowatt-hour. This means that that the lifeline tariff for electricity consumers remains unchanged at the rate of 9.5 pesewas per kilowatt-hour.
However, consumers in the residential category of between 51-300 units have an increase of seven per cent per kilowatt-hour, which translated into 17.07 pesewas, up from the existing 15.95 pesewas/kwh.
The PURC re-introduced the automatic adjustment formula to address adverse movement of external factors that affect tariffs and to reduce the financial burden on consumers associated with one-time tariff adjustments while at the same time ensuring the financial viability of the utilities.
Onokwafo Yaw Asiedu (OYA)/Ahotoronline.com
Posted by Godfred Sey
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